Shipping Policy

Sylvio.NYC is currently shipping online orders within the United States. Shipping time can vary per item and shipping location, so please read the product description.  

For custom pieces, including custom sketches, and couture designs, please email,

It is our goal to please all of our customers, with mask being a global request, we ask that you allow the appropriate amount of time for us to fulfil your order. Your mask/accessories orders will be filled according to the quantity and demand of each item to ensure our product meets the standard of the Sylvio.NYC brand.

Return & Exchange Policy

Thank You for shopping at WWW.SYLVIO.NYC. We appreciate your business. Due to health risk, there will be no returns for face mask. These items are final sale.